Water & Sewer Utilities


The Water and Sewer Utilities Department reports directly to the Community and Public Services Director. The Water and Sewer Utilities Department of the City of Jacksonville has responsibility for the operation of all the water and sewer systems in the City Limits, including:

  • Collection, transportation, treatment, and disposal of sewage
  • Distribution of water
  • Treatment
  • Impoundment

Water Quality

The City of Jacksonville's compliance with all state and federal drinking water laws remain exemplary. For information, read the City of Jacksonville's recent Annual Water Quality Report (PDF).

View past Annual Water Quality Reports for the City of Jacksonville.

Pretreatment Program

The Pretreatment program, a division of the Water and Sewer Utilities department, is charged with protecting the wastewater treatment and collection system of the City of Jacksonville. The Pretreatment program monitors and regulates the industrial pretreatment program and commercial grease waste. For more information on the pretreatment program including the ordinances, read through the Ordinances online, or contact Larry Burney, the pretreatment coordinator.