Emergency Alerts

In partnership with the East Texas Council of Governments (ETCOG) and RAVE Mobile Safety, the City can now provide emergency alerts through the Smart911 System.


The ETCOG Executive Committee recently approved to fund a mass notification system for the East Texas region as a part of its public safety program. The system allows ETCOG to partner with cities and counties in East Texas to send messages quickly notifying citizens about emergency situations. 

Smart 911 Logo
Smart 911 Iphone

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Rave-Alert-500px ETCOG logo




The ETCOG Executive Committee recently approved to fund a mass notification system for the East Texas region as a part of its public safety program for the tenth consecutive year. The system allows ETCOG to partner with cities and counties in East Texas to send messages quickly notifying citizens about emergency situations. 

Rave Mobile Safety offers unlimited minutes/texting, and unlimited users of the system, as well as a new Weather Warning service which instantly and automatically alerts recipients based on weather in the area including type of weather, location, and severity. It also allows the user to provide over 50 different language translations when deploying a notification and use this across several social media platforms.

Jacksonville residents are encouraged to Sign Up for Smart 911 with Rave Alert notifications to receive texts, emails, and calls directly from the city and county emergency management staff. 

“We are very excited to begin our service with Rave Mobile Safety. The capacity to have unlimited minutes and unlimited users opens up the opportunity to partner with more jurisdictions in the region that may have not participated before. Also, we know many of our jurisdictions currently pay for weather warning services out of pocket, so we are happy to offer a cost saving opportunity with this new vendor."

Stephanie Heffner 

ETCOG Director of Public Safety