Skip to Main Content
Loading
Loading
Search
Government
Departments
Community
Business
How Do I...
Home
Staff Directory
Utility Billing
Physical Address:
215 E Rusk St.
Jacksonville, TX 75766
Mailing Address:
Jacksonville, TX 75766
Phone:
(903) 586-3510
Staff
Name
Title
Email
Phone
Additional Phone
Boyd, Ann
Customer Service Specialist
903-339-3407
Lane, Audra
Billing
903-339-3402
Vasquez, Ana
Customer Service Specialist
Return to Staff Directory
Live Edit
Government
Agendas & Minutes
Mayor & City Council
Mayor Randy Gorham
Mayor Pro-Tem Tim McRae
Letitia Horace
Mindy Gellock
Rob Gowin
City Council Meetings
Agenda Center
City of Jacksonville YouTube Channel
Boards & Commissions
Board of Adjustments
Keep Jacksonville Beautiful
Lake Advisory
Library
Parks and Recreation Advisory
Planning & Zoning
Museum Board
Charter & Code of Ordinances
Council District Maps
All Districts
District 1
District 2
District 3
District 4
Departments
City Manager's Office
City Manager
Assistant City Manager
City Clerk
City Charter
Code of Ordinances
Open Records Request Form
2022 Charter Amendments
2022 Charter Amendments Spanish
Human Resources
Communications
Press Releases
Monthly City Newsletter
City Council Minute (Meeting Recap)
City Council Meeting Recordings
Sign-Up for Emergency Alerts
Sign-up for Explore Jacksonville Newsletter
Sign-Up for Lake Jacksonville Resident Newsletter
Sign-Up for Library Newsletter
Website Privacy Policy
Finance
Finance Director
Audits / Budgets / Tax Rates
Check Registers
Financial Policies
Financial Reports
Transparency Initiative
Elected Officials
Financial Policies
General Contact Information
Open Records
Traditional Finances
Vendor Forms
Hotel Occupancy Tax
Chapter 380/381 Economic Development Agreements
Municipal Court
City Court in the Local Government
Defensive Driving
Fees and Info
Routine and FAQ's
Judges
Municipal Court Payments
Fire
Fire Administration
Ambulance
Fire Safety
History of Jacksonville Fire Department
Outdoor Burning
Police
Police Administration
Animal Shelter & Animal Control
Cats for Adoption
Dogs for Adoption
Adoption Application
Fees
Pet Safety Guide
Policy
Citizen's Police Academy
Patrol Division
Code Enforcement
Communications Division
Criminal Investigations
Complaints
Bias Based Policing Policy
Complaint Pamphlets
Complaint Form
Crime Prevention
Business Watch Program
National Night Out
Neighborhood Watch Program
Programs & Services
Fallen Officers
Marshal William A. Clark
Officer Randy Zimmerman
Officer Roscoe Lee
Policeman Harry Floyd Hooker
Statistics
Emergency Alerts
Texas LESO Program
Public & Community Services
Department Directors
Development Services
Permits and Fees
FAQ's
Maps
Ordinances
Planning and Zoning Information
Lake Jacksonville Residents
Lake Rules and Regulations
Lake Maps & More
Lake Jacksonville Assc.
Dredging
Parks & Facilities
City Parks Map
Bolton Park
Buckner Park
City Cemetery
Hazel Tilton Park
Jacksonville Athletic Complex
Lake Jacksonville & Campgrounds
Love Street Park
Lincoln Park
Nellie Crim Park
Nichols' Green Park
Resthaven Cemetery
Rose Garden
Stacy D. Hunter Recreation Center
Sanitation
Trash Cart Rollout
Streets and Infrastructure
Traffic and Lighting
Water & Sewer Utilities
AMI Water Meters
Applications & Forms
Billing Information
Rates & Fees
Water Quality Reports
Tourism
Tourism Restroom Trailer Rental
Utility Billing
Jacksonville Public Library
Library Director
Catalog
Library Card Info
Friends of the Library
Kids Programs
Library Newsletter Sign-Up
Online Resources
Activities and Covid Information
Book Donation Guidlines
Chilton Car Repair Manuals
Cherokee County Historical Commission
Fun Links for Kids
History of JPL
Interlibrary Loans
Internet Access Policy
Portal to Texas History
Print By Xerox Instructions
Tex Share Databases
Overdrive E-Books & E-Audio Books
Summer Reading Registration Form, English
Summer Reading Registration Form, Spanish
Programming for Adults
Vanishing Texana Museum
Al Dexter
Gunfight of 1873
History of Jacksonville
Killough Massacre
Mayor Buckner & the Creation of Lake Jacksonvile
Mayors of Jacksonville
Museum Board
Museum Website
Naming of Jacksonville
1972 Time Capsule
Community
Attractions & Recreation
Attractions List
City Parks & Facilities
Daytripper's Reccomendations
Lake Jacksonville & Campgrounds
Love's Lookout
Neches River National Wildlife Refuge
Vanishing Texana Museum
Calendar
Chamber of Commerce
Education
Groups
Athletics
Charities
Civics
Health
Historical Groups
Lodges
Keep Jacksonville Beautiful
Medical
Miscellaneous
PTAs
Retirement
Scouting
Sororities
Study
Veterans
History & Museum
Maps
Restaurant Guide
Veterans
Sesquicentennial Celebration
Business
Bid Opportunities
Business Directory
Jacksonville Chamber of Commerce Businesses
Major Employers
Jacksonville Economic Development Corporation
Maps
City Property for Sale
Auctions/City Items for Sale
Planning and Zoning Information
Permits and Fees
Set Up Utilities
How Do I...
Find
Available Library Books
The City Budget
Places To Visit
City Property For Sale
City Auctions
Bid Opportunities
Upcoming Events
The Museum
Visitor Information
Local Restaurants
Zoning Information
Animals For Adoption
Water Turn-On and Shut Off Information
My Portal
Apply For
A Job
Building Permit
Sign Permit
Food Truck Permit
Citizens Police Academy
Friends of the Jacksonville Public Library
Library Card
Pay
My Traffic Ticket
My Water Bill
My Lake Lot Lease
Permit Fees
Contact
My Council Member
The City Manager
Water Billing
The Jacksonville Economic Development Corporation
Report
An Issue
A Stray Animal
A Street Light Outage
Submit
An Open Records Request
A Police Complaint
A Campground Reservation
A Zoning Change Request
Donate To
The Library
The Museum
The Animal Shelter
Keep Jacksonville Beautiful
Sign Up For
The City Newsletter
The Library Newsletter
Email Alerts About Upcoming Events and Meetings
Emergency Alerts
Emergency Alerts
Report a Concern
Animal Services
Apply for a Job
Make a Payment
Reserve a Campsite
Government Websites by
CivicPlus®
Arrow Left
Arrow Right
[]
Slideshow Left Arrow
Slideshow Right Arrow